By Pablo Campos
A Walk Down Memory Lane
Let’s rewind 30 years: Back then, IT Asset Management (ITAM) was a simple spreadsheet with a few devices listed.
It was manageable. Those were the good ol’ days when a ‘crash’ meant your office chair tipping over, not your entire business grinding to a halt. But fast-forward to today.
ITAM has evolved, or at least it should have. But what do we have instead of shiny, modern systems keeping everything
in check? Frankenstein’s monster of dusty spreadsheets and inaccurate databases with forgotten licenses and a graveyard of ghost devices.
Ever stop to think how it got this bad? ITAM has been the tech world’s neglected stepchild—unloved, unglamorous, but so, so necessary. It’s not the flashy new tool everyone wants to demo. It’s the aging system, you know, that is vital but never quite gets the spotlight. And that’s where the trouble begins.
🤕 The Cost of Ignoring ITAM
Here’s the reality: you know deep down that your ITAM system is a ticking time bomb. It’s like that creaky old car you’ve been driving for years. It rattles, it groans, but it’s still moving…for now. But you know, oh, you know, the day’s coming when it’s going to break down, and when it does, it won’t be a cheap fix.
The Hidden Cost of Ignoring ITAM: That dusty spreadsheet or the inaccurate Configuration Management Database (CMDB) is no longer just a nuisance; it’s draining your resources. Every forgotten license, every untracked device—it’s all money leaking out of your business. And let’s not even get started on the security risks. A rogue device here, a forgotten piece of software there. It’s a recipe for disaster. ITAM isn’t just “that thing we’ll get to eventually,”, it’s a full-blown liability.
And, as always, when you least expect it—BAM! Audit time. Those harmless devices not licensed? Yeah, they’ll bite you hard in an audit, and I’m not talking a light nibble.
The Ugly Truth
Ignoring the Mess Won’t Make It Disappear: You know what I’m talking about. Your ITAM system is like that closet in your house you’ve been meaning to clean for years. You open the door, see the mess, and say, “Not today.” So, you slam the door shut, hoping it’ll magically organize itself. It never does. The mess only grows until one day, the closet door can’t contain it anymore, and the entire thing comes crashing down.
Procrastination’s Price: The longer you ignore it, the worse it gets. And let me tell you, those dusty spreadsheets and CMDB’s aren’t getting any younger. The compliance nightmares, the potential security breaches, the looming audits—these aren’t hypothetical scenarios. These are “when” moments. Waiting just means they’ll hit you harder when they do.
Why Now?
It’s 2024, Time to Leave ’90s ITAM Problems Behind: We’re still wrestling with ITAM headaches that should’ve stayed in the ’90s. Businesses are stuck in the past, clinging to outdated systems, and it’s hurting them. Bad ITAM isn’t just a small problem anymore—it’s the reason so many businesses remain reactive instead of proactive.
The Cost of Guesswork: How often have you been caught off guard by an audit, or worse, found out your licenses are underutilized or overpaid? The modern tech landscape has no patience for guesswork, and the longer you put off addressing your ITAM mess, the more expensive it becomes.
💡 The 2024 Reality Check
The truth: We’re all guilty of it—pushing ITAM aside for the shiny new toys in tech. It’s like upgrading to the latest iPhone while pretending your crumbling house is just fine. Sure, the latest gadget is exciting, but if the foundation of your business is a rickety mess of outdated systems, no amount of tech upgrades will save you.
Let’s face it: ITAM isn’t going to get any sexier. But you know what? It can get a whole lot smarter. Think of ITAM not as just another outdated filing cabinet but as the backbone of your entire operation. It’s the powerhouse driving your company forward, ensuring every device, every license, and every asset is accounted for, working seamlessly together to keep your business running at full speed. Without it, everything grinds to a halt.
Time to Make ITAM Work for You
Admitting You Need ITAM Help Isn’t Defeat—It’s Smart: Here’s the bottom line: you need help, and that’s okay. It’s the same feeling you get when you finally admit you can’t fix the leaky faucet yourself and call the plumber. Admitting you need a fresh approach to ITAM isn’t a defeat; it’s a smart move. You deserve better, your team deserves better, and let’s be honest, your business can’t afford another year of kicking this can down the road.
Breaking the Cycle
Thirty years of ITAM chaos is enough: It’s time to get serious about doing ITAM right. It’s time to stop limping along with half-baked systems and start running at full speed with data that’s accurate, up-to-date, and aligned with your business goals.
So, where do you start? Well, that’s where we come in. You don’t have to do this alone. At TFORM, we’ve seen the madness, and we know how to fix it. Because let’s face it, 30+ years of ITAM pain is enough. Ready to fix what’s broken? Let’s talk.
Pablo is the VP of Client Engagement at TFORM. He has over 25 years of IT experience enhancing and leading global operations. He has directed IT at large MSPs, managing major hybrid infrastructures. Outside of work, Pablo serves as a board member at his church, supporting tech initiatives and humanitarian missions.